Shipping & returns.

Last updated September 1, 2026

Made-to-order fulfillment

NOCO HWO merchandise is produced after an order is placed by our print-on-demand fulfillment partners. U.S. orders generally arrive within 5–13 business days, including production and carrier transit time. The secure NOCO HWO Shopify store shows current availability, the final shipping charge, and the delivery estimate before payment.

U.S. standard shipping

Shipping options, charges, and delivery estimates are calculated for the items and destination in your order. Review the final shipping method, price, and estimated delivery date at checkout before paying.

Returns and exchanges

Because each item is made to order, returns and exchanges are not accepted for selecting the wrong size, changing your mind, or ordering the wrong color. Please review the size and product details before buying.

Damaged, misprinted, or incorrect orders

If an item arrives damaged, misprinted, or different from what you ordered, contact NOCO HWO within 30 days of delivery. Include the order number and clear photos of the item and packaging so we and the fulfillment partner can review the issue for a replacement or refund.

Order changes

Contact us as soon as possible if an address or order detail is wrong. Once production begins, changes and cancellations cannot be guaranteed.

Need help with an order? Use the NOCO HWO contact page.